Mears Automotive - Carmel

William Heisel a month ago

Jeremy in the office was prompt and courteous. He took a detailed history. The diagnosis was accurate and the repairs were done same day at a fair price.

Brittany Dietrich 2 months ago

I cannot say enough positive things about this place. We have been so happy with their services and refuse to take our cars anywhere else. Amy is so kind and pleasant anytime you speak with her and does a great job explaining everything. The mechanics do great work and have never tried to "sell" something we don't need. They do a wonderful job of explaining what might need done immediately and what can wait. To them, it's all about customer service and proper care, just like it should be!

Staci Lepsky 2 months ago

My first experience with Mears Automotive has been excellent! They were able to get my vehicle in to diagnose by the next week. They fixed the issue within a day and gave my vehicle a once over to let me know what else needed to be repaired. I already knew what needed to be repaired and their analysis was spot on. Efficiently, they texted me when my vehicle was ready for pick up and my pick up was easy and pleasant. Price was fair and their customer service is very friendly. I will definitely be using them in the future!

Christy Baugh 5 months ago

I have been with Mears for many years and they never disappoint. I love the gentle reminders that service is due... the easy scheduling... texts to communicate and let me call back when it is convenient for ME... and esp the way they fix only what is NEEDED and then leave it up to me for things that will be to come. I love being given the "heads up" so I can plan for those services later. I have never had a bad experience and will continue to use Mears for all of my vehicle needs!

Eric Parent 6 months ago

Brought my Genesis in for an oil change/filter and 4 tire replacement. Blown away by the professionalism and excellent service from a private shop. I typically have my car serviced at the dealer, but the service there is lacking at best and I find it difficult to get clear information there. The gentleman at Mears took time to explain in detail what the service included, the cost, and was happy to answer all the questions I asked. Very pleased with this level of customer service and will continue to have my vehicles serviced here in the future and not the dealership.